ITIL Foundation Exam Study Guide eBook Liz Gallacher Helen Morris lesen ITIL%20Foundation%20Exam%20Study%20Guide%20eBook%20Liz%20Gallacher%20Helen%20Morris
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lesen ITIL Foundation Exam Study Guide eBook Liz Gallacher Helen Morris FWX
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus
The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services.
- Offers an introduction to IT service management and ITIL V3 service strategy
- Highlights the topics of service design and development and the service management processes
- Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation
- Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology
- Download valuable study tools including practice exams, flashcards, a glossary of key terms and more.
If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
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ITIL Foundation Exam Study Guide eBook Liz Gallacher Helen Morris Reviews :
The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services.
- Offers an introduction to IT service management and ITIL V3 service strategy
- Highlights the topics of service design and development and the service management processes
- Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation
- Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology
- Download valuable study tools including practice exams, flashcards, a glossary of key terms and more.
If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
ebook,Liz Gallacher, Helen Morris,ITIL Foundation Exam Study Guide,Sybex,COMPUTERS,COMPUTERS / Certification Guides / General,Certification (MSCE, Novell, etc.),Certification Guides,Certification Guides - General,Computer Books General,Computer Science,Computers - Certification,Computers Computer Science,Computers/Computer Science,General,HC,HC/Informatik, EDV,Informatik, EDV,Management of specific areas,guide to preparing for the ITIL foundation exam, taking the ITIL foundation exam, preparing to take the ITIL foundation exam, preparing for the ITIL foundation exam, study guide for the ITIL foundation exam, ITIL foundation exam preparation, PHR exam resource, guide to preparing for the ITIL exam, taking the ITIL exam, preparing to take the ITIL exam, preparing for the ITIL exam, study guide for the ITIL exam, ITIL exam preparation, ITIL exam resource,guide to preparing for the ITIL foundation exam; taking the ITIL foundation exam; preparing to take the ITIL foundation exam; preparing for the ITIL foundation exam; study guide for the ITIL foundation exam; ITIL foundation exam preparation; PHR exam resource; guide to preparing for the ITIL exam; taking the ITIL exam; preparing to take the ITIL exam; preparing for the ITIL exam; study guide for the ITIL exam; ITIL exam preparation; ITIL exam resource
ITIL Foundation Exam Study Guide eBook Liz Gallacher, Helen Morris
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